First off, we need more DarkStorm moderators that can make quests, NPC's, bleh bleh bleh. The players are too quick for the ones we have.

So stories need to be made, special things you have to do to move on that the players need to figure out. Ask the right questions and do the right things. And so that the players can fit into the story, histories should be given to the players. Pre-made histories for certain classes and races. This way everyone doesn't just appear out of nowhere with no place in Earthia. An example his Hyperfried/Terakuu having a history of becoming king and being king of Frionia.
There could also be secret parts of players histories they're not told about and need to find out on their own through questing. Also, players will have special items that only they have because of their life and place. There could also be items they can get from quests that only they can. It gives the players importance in the game. So histories should be made for each combination of races and classes so that when someone chooses the classes, race, etc. then they get the history.
As most know, many go inactive in this game, so we can have occasional times when everyone needs to re-sign up to the game so that we know who's active. And at these times you can choose a different class and race, too, or just keep the one you have.
Erm, that's it I guess. I'll end this off with a smiley
