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6 June 2008 - Reporting Academy Forum

#1 {lang:macro__useroffline}   Kimojuno {lang:icon}

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Posted 06 June 2008 - 06:12 PM

QUOTE (www.runescape.com)
We had a great response to our new Forum, the Reporting Academy, which contains useful information about when to send abuse reports. Thank you everyone who posted and asked questions.

The accuracy of the reports coming in has noticeably improved since its release. Due to the level of demand we’ve been experiencing, we have now opened the second section of the Reporting Academy, which is certainly a recommended visit. In the meantime, here are some of the top tips available from the Reporting Academy.

Noob:

Being called a noob can be annoying. You may have a bad game of Castle Wars, for example, and find that a player follows you around afterwards, calling you a 'noob'. As irritating as this may be to you, please do not report it unless there is something more serious that you'd like us to take a look at! If the player is really bothering you, add them to your Ignore List - that way, you'll have no more trouble from them.

Filtered language **** ***:

It may be that you have wandered RuneScape and seen someone activate the in-game chat filter. The filter removes inappropriate words, so you do not need to send us a report. If a person is annoying you by continuously using the filter, we would advise you to use your Ignore List. To sum up: don't report for starred-out language only, as the filter has done its job. Of course, if there is something other than starred-out language that you are concerned about, please send us a report about that player.

If you enjoyed those top tips, there are plenty more in the new update of the Reporting Academy. We look forward to seeing you soon on the Forums.

The Reporting Academy can be found in the 'Support' section of the official RuneScape Forums.

RuneScape Community Management

{lang:macro__view_post}Xmadole, on 09 August 2009 - 09:28 AM, said:

i wish i actually read the first post of threads.


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#2 {lang:macro__useroffline}   Unrealblight {lang:icon}

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Posted 06 June 2008 - 06:17 PM

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If you enjoyed those top tips, there are plenty more in the new update of the Reporting Academy. We look forward to seeing you soon on the Forums.

If we enjoyed finding out that Jagex doesn't want to hear from us? bluetongue.gif

If the reports have decreased as much as they said, hopefully that means that reports now will actually be looked over, instead of the 2 second check, and carbon-copy response that we're used to. I can't complain if that's our future.

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#3 {lang:macro__useroffline}   Master Of Stuff_NA {lang:icon}

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Posted 06 June 2008 - 07:37 PM

QUOTE (Unrealblight @ Jun 6 2008, 01:17 PM) <{POST_SNAPBACK}>
QUOTE
If you enjoyed those top tips, there are plenty more in the new update of the Reporting Academy. We look forward to seeing you soon on the Forums.

If we enjoyed finding out that Jagex doesn't want to hear from us? bluetongue.gif


Try sifting through thousands of reports about filtered language a day and see if your face and your palm don't fuse together biglaugh.gif

On topic: I'm glad that this is effective in raising the quality of reporting. I think that the reports will be looked over when things get much better, but I still believe that expecting something that is not a carbon copy response is a bit much.

Dear _____:

We're sorry to inform you that your appeal has been denied. How's the dog?

BFF,

Mod _____
Master Of Stuff - NonAdmin account
( So I can visit more often :D )



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